Welcome to our contact page

We're thrilled to connect with you! Whether you have questions, feedback or just want to say hello, this is the place to do it. Our support team is eager to hear from you and is committed to providing prompt and helpful responses. Feel free to contact us through the various options below, and we'll get back to you as soon as possible. Thank you for choosing to connect with us – we look forward to assisting you!

Contact us via our social channels

Social Channels (France, UK and Netherlands) during working days from 09:00 to 22:00.

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Livechat during working days from 09:00 to 17:00

Contact form

To report defects or request a return, we are also happy to help. To provide you with the best possible service, please fill in our contact form below.

Fill in the form below and our support team will contact you shortly.

Contact us

At Maxi-Cosi, we are happy to help and encourage you to get in contact with us.


Your question or comment

You can find the serial number/QUST/PO No. on the bottom of your product (on the ECE (orange/white) certification label). See the image for an example.
You can find the article number on the product page of our website or on the bottom of your product (on the ECE (orange/white) certification label). See the image for an example.
You can find the manufacturing date on the bottom of your product (on the ECE (orange/white) certification label). See the image for an example. Please provide the date as DD-MM-YYYY.
You can find the serial number/QUST/PO No. on the bottom of your product (on the ECE (orange/white) certification label). See the image for an example.
You can find the article number on the product page of our website or on the bottom of your product (on the ECE (orange/white) certification label). See the image for an example.
You can find the manufacturing date on the bottom of your product (on the ECE (orange/white) certification label). See the image for an example. Please provide the date as DD-MM-YYYY.

Contact Information

Our Services

Product registration form

Register your product online. This way our consumer care team is able to give you the optimal support when you need it.

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Car Fitting List

Curious about the compatibility of our car seats with your vehicle? Our Car Fitting List provides you with the information you need to make informed decisions.

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SWAP Service

Our SWAP Service allows you to exchange your current car seat in case of suffering an accident.

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Happy Hips Service

At Maxi-Cosi, we want to make sure that all children can travel safely in cars. That’s why we loan special car seats to parents of children with Hip Dysplasia. 

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Base Compatibility Overview

Not sure which base is compatible with your baby or toddler car seat? Have a look at our base compatibility overview to find the best fit for your car seat. 

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Pushchair Compatibility Overview

Not sure which carrycot, baby car seat or puschair accessory is compatible with your pushchair? Have a look at our compatibility overview to find the best fit for your pushchair. 

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