Services

At Maxi-Cosi, we want you to feel confident long after you've purchased one of our products. From the very first journey home from the hospital to the adventures that follow as your child grows, we're dedicated to helping families feel supported every step of the way, whatever life may bring.

Our range of customer services has been created to give parents extra confidence, practical support, and peace of mind throughout every stage of their child's journey. Below, you'll find information about the services we offer, all designed to help you get the most from your Maxi-Cosi products and provide support whenever you need it.

Every service we offer has been created with families in mind, providing practical support whenever it's needed most. From helping parents navigate unexpected circumstances to offering specialist assistance through our Happy Hips Service, our aim is to make every stage of your parenting journey a little easier. We also offer a 100-day free trial on selected products purchased through our website, giving you the confidence to make sure they're the right fit for your family's lifestyle. It's all part of our commitment to supporting you long after your purchase, with care you can rely on whenever you need it.

If you need additional advice, our customer support team is available to answer questions about your products, services, warranty, compatibility, orders, or product care. You'll also find a range of helpful tools, guides, and resources across our website, so be sure to explore them whenever you need a helping hand.

Maxi-Cosi warranty

Our legal warranty program reflects our trust in the high quality of our products. 

Car seat swap service

If involved in an accident, we are here to help you and we offer the Accident Exchange Service for our products.

Happy hips service

Our Happy Hips Service supports parents by providing a car seat designed specifically for babies receiving treatment for Hip Dysplasia.