Indigo

Product support

• Download the manual
• FAQ
  How do I set Indigo up? 

  It’s very easy and only takes two steps: unfold the two legs, then press on the middle to unfold the bath.

  How do I fold Indigo? 

  This is very easy too! Turn the bath upside down, and push on the bath’s underside to fold it – if you feel any resistance, press on one side then the other, then fold the legs. If you would like to hang it up for drying, open the hanging hook that’s located at the bottom of the bath.

  How long can I use Indigo for?  

  Your little one can use Indigo from day one. It’s suitable for newborns, as well as toddlers up to 4 years old.

  Can I use Indigo for my newborn? If so, do I need a separate insert?

  Yes, you can use Indigo from day one! The Indigo bath doesn’t include a newborn insert, but it’s designed with plenty of space so you can comfortably support your baby with your arms during those early baths.

  How do I clean the bath?  

  Use soap and a damp cloth to wash it. Dry it with a clean towel and store it in a dry place. 

  How do I use the built-in HighSense thermometer?  

  To use the HighSense thermometer, simply tap the screen to automatically measure the water temperature. Wait a few seconds for an accurate reading. The colour guide helps you find the perfect bath water temperature for your child: Blue: too cold (<35°C)  Green: just right (35°C – 38°C)  Red: too hot (>39°C)  

  What is HighSense technology?  

  This technology allows the thermometer to measure the water at the bottom of the bath where it’s the warmest. When the temperature is measured at the surface, the accuracy is lower because the surface of the water is always colder due to contact with the air. Measuring the water at the bottom ensures a very reliable and accurate measurement, making it safer for your child. 

  What is the power source of the thermometer?  

  This thermometer contains a small battery. It is rechargeable via an included USB-C cable.

  Does the bath come with a stand? 

  No. The Indigo Stand is sold separately.  

  Can I store it easily? How big is it once folded?  

  Yes, Indigo folds flat for easy storage. Folded dimensions: L 86 x W 51 x H 10 cm. 

  Can I hang the bath up anywhere for storage? 

  Yes. Open the hanging hook that’s located at the bottom of the bath and hang it on a sturdy attachment that can support the weight of the bath (2.47 kg). Store the bath in a dry place.

  Q° CC25 •How many hours can it work before running out of battery?

  In standby mode: about 130 days In working mode: about 5 hours (These will vary depending on the use environment and battery storage)

  Q° CC25 •How long does it take to fully charge the battery?

  It takes approximately 25 minutes to fully charge with a 5V 4A charger.

  Q° CC25 •When I receive the bath, will the thermometer work right out of the box?

  Yes, it works instantly by tapping on the screen.
• Warnings
  Documents

  https://images.maxi-cosi.ie/dorel-public-storage-prod/manuals/MC3541_SNU_INDIGO_PLUS_INDIGO_UM.pdf

  Contact information

  Dorel Juvenile Netherlands

  Korendijk 5

  5704 RD Helmond

  The Netherlands

  Tel: +31 (0) 492 578111

• Product specifications

  Child age

  0 - 4 Y

  Modes of use

  Bathing

  Product weight

  2.47

  NEN certified

  EN17072:2018

  Power consumption

  0.04w

  Max running time

  10 - 12 h

• Care & maintenance
  Washing instructions

  Washing frame instructions

  Rinse the bath tub thoroughly to remove all traces of soap after use. Let it dry before storing.

  Repair

  What do I do if my Maxi-Cosi product needs to be repaired?

  If your Maxi-Cosi product fails due to a manufacturing or workmanship defect, we will either send you a replacement part or make a repair free of charge under our 24-month warranty or Lifetime Warranty. This also covers the cost of shipping. If the product cannot be repaired, or if the cost of repairing the item exceeds the cost of a new one, it will be replaced by another Maxi-Cosi of the same model and colour.

   

  If that is not available, it will be replaced by the closest model and available colour. If you made your purchase from a Maxi-Cosi authorized dealer, please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team. You’ll need your original purchase receipt and your Lifetime Warranty card if you are claiming under our Lifetime Warranty. If you are claiming under our 24-month warranty, you’ll need your original purchase receipt. Please note that repairs do not extend the warranty.

  What if I need a repair that is not covered under warranty?

  Repairs not covered under warranty include any damage caused by normal wear and tear, accidental damage, malicious damage, negligence, or if you do not follow the guidance set out in the user manual. If you bought the item second-hand you are also unable to claim under warranty.

   

  We’re committed to reducing waste and we want you to enjoy your Maxi-Cosi product for as long as possible. That’s why we offer a repairs service for all our customers. We keep repair costs as low as possible, but prices will vary due to the cost of the materials and the length of time it takes to do the repair. Repair rates can be obtained via your retailer or from our customer care team here. If the repair exceeds the standard rate you will be notified and asked for your authorization before we’ll proceed. We also sell spare parts, including replacement seat covers, which can help you to enjoy using your Maxi-Cosi product for as long as possible.

  How do I send my Maxi-Cosi in for repair?

  It’s easy to send your Maxi-Cosi for a repair. If you bought it from an authorized dealer, take it back to them. If you bought it via this website, please get in touch with our customer care team.. Remember, if you are claiming the repair under our 24-month warranty, you’ll need to show proof of purchase. If you are claiming it under our Lifetime Warranty, you’ll need proof of purchase and your Lifetime Warranty card, which was sent to you after registration. If you need any additional help with returning an item, contact our customer care team via a channel you prefer, find them here: Contact Us

  How long will my repair take?

  We understand that life without your Maxi-Cosi product could be challenging for you and your family. That’s why we do our best to make repairs as quickly as possible. Our typical turnaround time is 2-3 business days, not including:

   

  • Special order parts, which require 7-10 business days.
  • Transit time, which may vary, depending on the destination.

  In some cases, we can get the repair back to you sooner. In rare cases, it may take longer. If you have returned your Maxi-Cosi product to your retailer for the repair, turnaround times may be longer.
• Product registration & warranty
  Product registration

  We offer a standard 24-month warranty. This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  Register your product online. This way our consumer care team is able to give you the optimal support when you need it.

  Register your product

  Warranty

  What is the warranty on my Maxi-Cosi product?

  When you buy a Maxi-Cosi product from our website or your Maxi-Cosi authorized dealer you can be confident that it will reach you in excellent condition. If not, we’ll put it right straight away.

  We promise that if a Maxi-Cosi product ever fails due to a manufacturing defect or workmanship, it will be repaired or replaced without charge, or a spare part will be sent to you.

  If you have an issue with your Maxi-Cosi, please do get in touch with our customer care team..

  
  

  Our standard 24-month warranty

  This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  What is covered under warranty?

  Our standard warranty covers any manufacturing defects in materials and workmanship when used in normal conditions and in accordance with our user manuals.

  What is not covered by the warranty?

  Items not covered under warranty include any damage caused by normal wear and tear, accidental damage, malicious damage, negligence, or if you do not follow the guidance set out in the user manual.

  Examples of normal wear and tear include:

  • Wheels that have worn down through regular use.
  • The natural fading of colours over extended time and use.
  • Damage to the material as a result or daily use, such as rips, burns, holes, or worn patches.

  As part of our commitment to sustainability, we aim to help you extend the lifecycle of your Maxi-Cosi. So if your Maxi-Cosi product is damaged as a result of normal wear and tear or an accident, you can take advantage of our value for money repair service. We also sell spare parts, including replacement seat covers, to help your Maxi-Cosi product continue to be enjoyed for longer.

  *Please note that repairs do not extend the warranty.  

   

  If your Maxi-Cosi product fails due to a manufacturing or workmanship defect, we will either send you a replacement part or make a repair free of charge under our 24-month warranty. This also covers the cost of shipping. If the product cannot be repaired, or if the cost of repairing the item exceeds the cost of a new one, it will be replaced by another Maxi-Cosi of the same model and colour. If that is not available, it will be replaced by the closest model and available colour.

  If you made your purchase from a Maxi-Cosi authorized dealer, please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team.

  You’ll need your original purchase receipt if you are claiming under our 24-month warranty.

  *Please note that repairs do not extend the warranty.  

  How do I make a claim under warranty on my Maxi-Cosi product?

  If you made your purchase from a Maxi-Cosi authorized dealer please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team.

  If you are making a claim under the 24-month warranty, you’ll need your original proof of purchase.

  Do I need to register my product?

  We offer a standard 24-month warranty. This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  Register your product online. This way our consumer care team is able to give you the optimal support when you need it.

  Register online

• Sustainability
  Materials used

  Product Materials breakdown

   17% TPE+80% PP+2% ABS+1% others (including: metal + LCD screen+ PCB board+ wire + USB plug)

  Textile materials used

  99% Polyester, 1% PP